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Triton Security, a Secureacom Inc. Company




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Triton Security Service Office
#201, 704 - 41 Ave, NE
Calgary, AB. T2E 3P7

MAIN BRANCH OFFICE/SALES 403.444.1444
ACCOUNTING/BILLING: 587.897.1444
SERVICE/TECH SUPPORT: 403.207.7827
24-HOUR MONITORING CENTRE: 1.877.526.8221
Free Evaluations Email Triton Security

DEPARTMENT HOURS OF OPERATION

Main Branch Office/Sales: 403.444.1444
Hours: (Call Service Open)
9:00am - 7:00pm (Monday-Friday)
10:30am - 2:00pm (Saturday)
CLOSED Sunday (Answering Service) | Voicemail Request to Each Department
Email: tritonsales@telus.net

Accounting/Billing: 587.897.1444
Hours:
9:00am - 4:00pm (Monday-Friday)
CLOSED Saturday
CLOSED - Sunday

Updates/Notification
Data Entry Office: no direct phone number
Hours: email open 24 hours
Email: tritondata@telus.net
Notify with Important Updates, such as:

  • Vacation Alerts
  • Keyholder Changes/Modifications
  • Personal Phone Number Updates
  • Call Procedure Changes
  • Premise Special Notes for Your Profile

TECHNICAL SUPPORT OFFICE (403.207.7827) | REMINDER: ENSURE TO TEST YOUR ALARM SYSTEM MONTHLY
Hours:
9:00am - 9:00pm (Monday-Friday)
10:30am - 2:00pm (Saturday)
CLOSED - Sunday (Answering Service) | Voicemail Request to Each Department
Email: tritonsales@telus.net

Please note there is two (2) types of technical support...

1. General Tech Support (Regular Business Hours): Assisting with Any Tech Support Questions that can be handled on a Regular Business Day.

2. Emergency Tech Support (After Hours): Assisting Clients that Cannot Wait Till the Next Business Day After Regular Business Hours. - Please Note: emergency calls (in most cases) do not involve a trouble-light on the system, or adding codes, or changing the clock, etc. - Most of these questions/concerns can be addressed on the Client Help Sheets Provided. This information can always be retrieved on this website under the HELP CENTRE tab.

MAIN SERVICE BRANCH OFFICE (PHYSICAL LOCATION)
Hours:
9:00am - 4:30pm (Monday-Friday)
Closed Saturday
Closed Sunday
Email: accounting@securedbytriton.com

MONITORING CENTRE'S (24 Hours): 1.877.526.8221
*Only contact the monitoring centre to call off a false alarm, test your alarm system, or to request technical assists (after regular business hours).

CALL PAGING CENTRE
Triton Security is proud to offer a 24-hour Call Paging Centre that works with the monitoring centre in the event a client needs technical assistance, sales questions, etc.

The Call Centre operators will record the details of the call and page the next available Triton representative in the area of the call. Such as, Sales, Tech Support, Accounting, or General Inquires.

CLIENT CARE CARDS

Existing clients that require new or additional Client Care Cards, which will include their personal client account, please Email Triton Security

Triton Affiliates

Securacom Stealth link NARCNO

Stealthlink 20th Anniversary Triton Security would like to congratulate the Stealthlink Radio Back Up System for their 20th year anniversary in Alberta. Thank you to Stealthlink for choosing Triton Security as their exclusive alarm agency in supplying wireless back up monitoring for all Albertans.

“Enjoy the Freedom…Discover How Easy Home Security Really Is…You Be the Judge.”