Choosing Wireless

Welcome to the Triton Security Help Centre!

UpdatesUpdates:

Notify with Important Updates, such as:

  • Vacation Alerts
  • Keyholder Changes/Modifications
  • Personal Phone Number Updates
  • Call Procedure Changes
  • Premise Special Notes for Your Profile
  • Email: tritondata@telus.net

Tech SupportTech Support:

Request for Service or Tech Support:

  • Tech Support Line: 403.207.7827
    • 9:00am to 10:00pm Monday to Friday
    • 10:00am to 2:00pm Saturday
    • Leave Message with Call Centre, On-call Agent will be paged
  • Email: tritontech@telus.net

AccountingAccounting:

Contact the Accounting/ Billing Office:

ReferralsReferrals:

Refer a Friend or Family Member:

  • Phone#: 403.444.1444
  • Email: tritonsales@telus.net
  • o Each time a client refers a friend and that friend becomes a Triton client as well, the original client will receive 2 FREE MONTHS added to the end of the term. The Friend, will receive a special bonus as well...

 

USER MANUALS:

General User Manual (DSC System)
Multiple Alarm System User Manual Access (DSC System)
PowerMax User Manual (Visonic System)

VIDEOS:

General Video of How to Use Your Security System
The New Touch Screen Keypad (video)
How to Replace DSC Wireless 2-Way Keypad Batteries (General Video)
DSC Wireless Smoke Detector Battery Replacement (General Video)
DSC Wireless Glass Break Battery Replacement (General Video)
DSC Wireless Door Contact Battery Replacement (General Video)
DSC Wireless Motion Sensor Battery Replacement

NEW HD CAMERA SOLUTIONS:

New HD Cameras vs. Old Analog Camera (Makes a Difference)
NEW HD Anti Reflection Comparison
HD-SDI License Plate Capture Camera Demo Video
Intelligent Video Solution in Plain English Video Monitoring Services
High Definition Analytics - Municipal Surveillance
Intelligent IP Video Surveillance in Action (Real Crime Using Video Monitoring Services)
NEW ALARM/CAMERA Monitoring System
Video Verification - What is it?

General Support

General Support:

Technical Help Sheets & Videos:

General Alarm System Help Sheet

1. General Alarm System Help Sheet Programming/Trouble Chart

General Alarm System Help Sheet

2. How To Test Your Alarm System

General Alarm System Help Sheet

3. Test Reminder Labeled on Keypad

General Alarm System Help Sheet

4. RESPONSIBILITIES OF ALARM-USER & ALARM-PROVIDER (PDF)

General Alarm System Help Sheet

5. StealthLink Wireless Back Up Networks

General Alarm System Help Sheet

6. Quality Acceptance Form Sample (PDF)

General Alarm System Help Sheet

7. ULC Confirmation Letter

WIFI Trifold Outside

8. WIFI Trifold (Outisde)

WIFI Trifold Inside

9. WIFI Trifold (Inside)

WIFI Comparison Sheet

10. WIFI Comparison Sheet

WIFI Cutsheet

11. WIFI Cutsheet

WIFI Banner

12. WIFI RV Banner

WIFI Banner 2

13. WIFI Info Banner

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