CONTACT

Welcome to the Triton Security Contact Centre!

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Contact

Your one stop for any phone numbers, hours of operation, and maps Provided by Triton Security!

Updates

Notify with Important Updates, such as:

  • Vacation Alerts
  • Keyholder Changes/Modifications
  • Personal Phone Number Updates
  • Call Procedure Changes
  • Premise Special Notes for Your Profile

Tech Support

For any technical questions our team is readily available:

Accounting

For any billing concerns or questions

Referrals:

Refer a Friend or Family Member:

  • Each time a client refers a friend and that friend becomes a Triton client as well, the original client will receive 2 FREE MONTHS added to the end of the term. The Friend, will receive a special bonus as well...

Hours & Location

MONITORING CENTRE'S (24 Hours): 403.444.1444 Option #1
*Only contact the monitoring centre to call off a false alarm, test your alarm system, or to request technical assists (after regular business hours).

CALL PAGING CENTRE
Triton Security is proud to offer a 24-hour Call Paging Centre that works with the monitoring centre in the event a client needs technical assistance, sales questions, etc.

The Call Centre operators will record the details of the call and page the next available Triton representative in the area of the call. Such as, Sales, Tech Support, Accounting, or General Inquires.

CLIENT CARE CARDS
Existing clients that require new or additional Client Care Cards, which will include their personal client account, please Email Triton Security

Main Branch Office/Sales

  • Phone: 403-444-1444
    Option #2
  • Email: tritonsales@telus.net
  • Hours (Call Service Open)
  • Monday 9:00am - 7:00pm
  • Tuesday 9:00am - 7:00pm
  • Wednesday 9:00am - 7:00pm
  • Thursday 9:00am - 7:00pm
  • Friday 9:00am - 7:00pm
  • Saturday 10:30am - 2:00pm
  • Sunday CLOSED (Answering Service) | Voicemail Request to Each Department

Accounting / Billing

  • Phone: 403-444-1444
    Option #5
  • Hours
  • Monday 9:00am - 4:00pm
  • Tuesday 9:00am - 4:00pm
  • Wednesday 9:00am - 4:00pm
  • Thursday 9:00am - 4:00pm
  • Friday 9:00am - 4:00pm
  • Saturday CLOSED
  • Sunday CLOSED

Info

Please note there is two (2) types of technical support...

1. General Tech Support (Regular Business Hours): Assisting with Any Tech Support Questions that can be handled on a Regular Business Day.

2. Emergency Tech Support (After Hours): Assisting Clients that Cannot Wait Till the Next Business Day After Regular Business Hours. - Please Note: emergency calls (in most cases) do not involve a trouble-light on the system, or adding codes, or changing the clock, etc. - Most of these questions/concerns can be addressed on the Client Help Sheets Provided. This information can always be retrieved on this website under the HELP CENTRE tab.

Technical Support Office

  • REMINDER: ENSURE TO TEST YOUR ALARM SYSTEM MONTHLY
  • Phone: 403-207-7827
    Option #3
  • Email: tritonsales@telus.net
  • Hours
  • Monday 9:00am - 9:00pm
  • Tuesday 9:00am - 9:00pm
  • Wednesday 9:00am - 9:00pm
  • Thursday 9:00am - 9:00pm
  • Friday 9:00am - 9:00pm
  • Saturday 10:30am - 2:00pm
  • Sunday CLOSED (Answering Service) | Voicemail Request to Each Department

Updates / Notification

  • Data Entry Office: No direct phone number
  • Email: tritondata@telus.net
  • Hours: 24 Hours/Everyday
  • Notifty with Important Updates, such as:
  • Vacation Alerts
  • Keyholder Changes/Modifications
  • Personal Phone Number Updates
  • Call Procedure Changes
  • Premise Special Notes for Your Profile

Address

Get In Touch Today!

For any questions, comments or concerns please contact us via the form below or call the Main office 9:00-4:30 Monday to Friday at 403.444.1444