Contact TRITON
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Your one stop for any phone numbers, hours of operation, and maps Provided by Triton Security!
Contact Triton Today!
Call Us
+403.444.1444
Email Us
info@securedbytriton.com
Address
Calgary AB
Updates
Notify with Important Updates, such as:
- Vacation Alerts
- Keyholder Changes/Modifications
- Personal Phone Number Updates
- Call Procedure Changes
- Premise Special Notes for Your Profile
Tech Support
Request for Service or Tech Support:
- Tech Support Line: 403.444.1444, option 3
- 9:00am to 9:00pm Monday to Friday
- 10:30am to 2:00pm Saturday
- Leave Message with Call Centre, On-call Agent will be paged
- Email: info@securedbytriton.com
Accounting
For any billing concerns or questions
- Phone#: 403.444.1444, option 5 (10:00AM to 4:00PM)
- Email: accounting@securedbytriton.com
Referrals
Refer a Friend or Family Member:
- Each time a client refers a friend and that friend becomes a Triton client as well, the original client will receive 2 FREE MONTHS added to the end of the term. The Friend, will receive a special bonus as well…
Hours & Location
MONITORING CENTRE’S
(24 Hours): 403.444.1444 Option #1
*Only contact the monitoring centre to call off a false alarm, test your alarm system, or to request technical assists (after regular business hours).
CALL PAGING CENTRE
Triton Security is proud to offer a 24-hour Call Paging Centre that works with the monitoring centre in the event a client needs technical assistance, sales questions, etc.
The Call Centre operators will record the details of the call and page the next available Triton representative in the area of the call. Such as, Sales, Tech Support, Accounting, or General Inquires.
CLIENT CARE CARDS
Existing clients that require new or additional Client Care Cards, which will include their personal client account, please Email Triton Security
Main Branch Office/Sales
- Phone: 403.444.1444
Option #2 - Email: info@securedbytriton.com
- Hours (Call Service Open)
- Monday 9:00am – 7:00pm
- Tuesday 9:00am – 7:00pm
- Wednesday 9:00am – 7:00pm
- Thursday 9:00am – 7:00pm
- Friday 9:00am – 7:00pm
- Saturday 10:30am – 2:00pm
- Sunday CLOSED (Answering Service) | Voicemail Request to Each Department
Accounting / Billing
- Phone: 403.444.1444
Option #5 - Hours
- Monday 9:00am – 4:00pm
- Tuesday 9:00am – 4:00pm
- Wednesday 9:00am – 4:00pm
- Thursday 9:00am – 4:00pm
- Friday 9:00am – 4:00pm
- Saturday CLOSED
- Sunday CLOSED
Info
Please note there is two (2) types of technical support…
1. General Tech Support (Regular Business Hours): Assisting with Any Tech Support Questions that can be handled on a Regular Business Day.
2. Emergency Tech Support (After Hours): Assisting Clients that Cannot Wait Till the Next Business Day After Regular Business Hours. – Please Note: emergency calls (in most cases) do not involve a trouble-light on the system, or adding codes, or changing the clock, etc. – Most of these questions/concerns can be addressed on the Client Help Sheets Provided. This information can always be retrieved on this website under the HELP CENTRE tab.
Technical Support Office
- REMINDER: ENSURE TO TEST YOUR ALARM SYSTEM MONTHLY
- Phone: 403-207-7827
Option #3 - Email: info@securedbytriton.com
- Hours
- Monday 9:00am – 9:00pm
- Tuesday 9:00am – 9:00pm
- Wednesday 9:00am – 9:00pm
- Thursday 9:00am – 9:00pm
- Friday 9:00am – 9:00pm
- Saturday 10:30am – 2:00pm
- Sunday CLOSED (Answering Service) | Voicemail Request to Each Department
Updates / Notification
- Data Entry Office: No direct phone number
- Email: tritondata@telus.net
- Hours: 24 Hours/Everyday
- Notifty with Important Updates, such as:
- Vacation Alerts
- Keyholder Changes/Modifications
- Personal Phone Number Updates
- Call Procedure Changes
- Premise Special Notes for Your Profile