Security System FAQ's
Help center
How can we help?
Where Is TRITON Security (A Secureacom Inc. Company) Based?
Owned and Operated in Calgary, Alberta, Canada. Serving Clients since 2000. Legal Company Name: Secureacom Inc.
What If You Move?
No Problem! TRITON will relocate the alarm system locally at no service charge*. Must be a client of TRITON Security for more than 12 months to receive 1 Free Takedown*. TRITON will only install what is part of the original alarm system. Additional equipment and services fees will be extra. Common the first (1) hour is covered under Triton.
Installation?
Will commence upon clients request after initial agreement (work order) is signed. Faster installation? Requests can be made through your Security Consultant.
Insurance Discounts?
YES! It varies between Insurance companies, but we usually find a 10 to 20% rate reduction is the common. Installation of monitored smoke detectors or FIRE KITS may find additional insurance reductions. Ensure your system is frequently tested (ONCE A MONTH)
TECH SUPPORT
FREE…If you feel you have any questions related to YOUR alarm system feel free to contact our Tech Support Hot Line for further assistance 1-403-444-1444 ext 3 (9:00am to 9:00pm – Mon-Fri) or visit us at www.securedbytriton.com or email us at tritondata@telus.net.
TECH SUPPORT
FREE…If you feel you have any questions related to YOUR alarm system feel free to contact our Tech Support Hot Line for further assistance 1-403-444-1444 ext 3 (9:00am to 9:00pm – Mon-Fri) or visit us at www.securedbytriton.com or email us at tritondata@telus.net.
Wireless alarm systems
These security alarms are handy and come with radio backup and wireless monitoring systems. We install a wireless alarm system around your property, at the perfect location and angle to help you track forced entry.
Battery Back-Up System…
Lithium charged. Battery life should last 3 to 5+ years. The system will communicate with the client if the batteries are running low.
Warranty?
YES! Many Warranty Options. Please refer to Triton Warranty page.
How Does the Billing Work?
Monthly equipment and service fees will be applied on a monthly basis under agreement standards. You can choose from YOUR personal Visa, MasterCard, and/or Personal Chequing Account (Void Cheque) for monthly withdrawals.
Tell-A-Pal
Every time an existing member recommends a NEW client to TRITON Security the existing member will receive a variety of gifts such as mp3 players, security cameras, free monitoring, etc.
MEDIC-WATCH
Now YOU and YOUR family can experience the freedom and security that only TRITON Security Medic-Watch can provide. Just a simple press of the button is all it takes to alert the proper emergency personnel – immediately! Wireless Monitoring is available. *Some Condition May Apply