Contact TRITON
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Your one stop for any phone numbers, hours of operation, and maps Provided by Triton Security!
Contact Triton Today!
Call Us
+403.444.1444
Email Us
Address
Unit 111, 4030 8th Street SE
Calgary AB. T2G3A7
403.444.1444 Ext. 1 (24 Hours)
PLEASE NOTE: Only contact the monitoring centre to call off a false alarm, test your alarm system, or to request technical assists (after regular business hours).
Phone: 403.444.1444 Ext. 2
Email: [email protected]
Hours (Call Service Open)
- Monday – Friday 9:00 am – 7:00 pm
- Saturday – 10:30am – 2:00pm
- Sunday – CLOSED (Answering Service) | Voicemail Request to Each Department
REMINDER: ENSURE TO TEST YOUR ALARM SYSTEM MONTHLY
Request for Service or Tech Support:
Tech Support Line: 403.444.1444, Ext. 3
Email: [email protected]
- Monday to Friday – 9:00 am – 9:00 pm
- Saturday – 10:30am to 2:00pm
- Sunday – CLOSED (Answering Service) | Voicemail Request to Each Department
Phone: 403.444.1444 Ext. 4
Email: [email protected]
Hours (Call Service Open)
- Monday – Friday 9:00 am – 7:00 pm
- Saturday – 10:30am – 2:00pm
- Sunday – CLOSED (Answering Service) | Voicemail Request to Each Department
For any billing concerns or questions:
Phone: 403.444.1444 Ext. 5
Email: [email protected]
Hours (Call Service Open)
- Monday – Friday 10:00 am – 4:00 pm
- Saturday – CLOSED
- Sunday – CLOSED
Info
Please note there is two (2) types of technical support…
1. General Tech Support (Regular Business Hours): Assisting with Any Tech Support Questions that can be handled on a Regular Business Day.
2. Emergency Tech Support (After Hours): Assisting Clients that Cannot Wait Till the Next Business Day After Regular Business Hours. – Please Note: emergency calls (in most cases) do not involve a trouble-light on the system, or adding codes, or changing the clock, etc. – Most of these questions/concerns can be addressed on the Client Help Sheets Provided. This information can always be retrieved on this website under the HELP CENTRE.
MONITORING CENTRE
(24 Hours): 403.444.1444 Ext. 1
*Only contact the monitoring centre to call off a false alarm, test your alarm system, or to request technical assists (after regular business hours).
CALL PAGING CENTRE
Triton Security Services is proud to offer a 24-hour Call Paging Centre that works with the monitoring centre in the event a client needs technical assistance, sales questions, etc.
The Call Centre operators will record the details of the call and page the next available Triton representative in the area of the call. Such as, Sales, Tech Support, Accounting, or General Inquires.
CLIENT CARE CARDS
Existing clients that require new or additional Client Care Cards, which will include their personal client account, please Email Triton Security.
Referrals
Refer a Friend or Family Member:
Each time a client refers a friend and that friend becomes a Triton client as well, the original client will receive 2 FREE MONTHS added to the end of the term. The Friend, will receive a special bonus as well.
Updates / Notification
Email: [email protected]
Hours: 24 Hours/Everyday
Notify with Important Updates, such as:
- Vacation Alerts
- Keyholder Changes/Modifications
- Personal Phone Number Updates
- Call Procedure Changes
- Premise Special Notes for Your Profile